:root{--bg:#0d0f12;--panel:#15181d;--panel-2:#1b1f26;--border:#262b33;--text:#e8eaf0;--text-dim:#8b93a3;--accent:#7186ef;--accent-2:#9f7aea;--grad:linear-gradient(135deg, #7186ef 0%, #9f7aea 100%);--green:#34d399;--amber:#fbbf24}*{box-sizing:border-box;margin:0;padding:0}html,body{min-height:100dvh}body{background:var(--bg);color:var(--text);font-family:Inter,-apple-system,Segoe UI,Roboto,sans-serif;font-size:15px;line-height:1.5;overflow-x:hidden}a{color:var(--accent);text-decoration:none}button{font:inherit;cursor:pointer}input,textarea{font:inherit;color:var(--text);background:var(--panel-2);border:1px solid var(--border);border-radius:10px;outline:none;width:100%;max-width:100%;padding:10px 14px}input:focus,textarea:focus{border-color:var(--accent)}.container{max-width:860px;padding:0 20px calc(40px + env(safe-area-inset-bottom));margin:0 auto}.header{z-index:10;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border-bottom:1px solid var(--border);background:#0d0f12d9;position:sticky;top:0}.header-inner{align-items:center;gap:16px;max-width:860px;margin:0 auto;padding:14px 20px;display:flex}.logo{color:var(--text);white-space:nowrap;font-size:17px;font-weight:700}.logo span{background:var(--grad);color:#0000;-webkit-background-clip:text;background-clip:text}.header-user{align-items:center;gap:12px;min-width:0;margin-left:auto;display:flex}.header-email{color:var(--text-dim);text-overflow:ellipsis;white-space:nowrap;max-width:220px;font-size:13px;overflow:hidden}.btn{color:#fff;background:var(--grad);border:none;border-radius:10px;justify-content:center;align-items:center;gap:8px;padding:10px 18px;font-weight:600;transition:opacity .15s;display:inline-flex}.btn:hover{opacity:.9}.btn-ghost{border:1px solid var(--border);color:var(--text-dim);background:0 0;font-weight:500}.btn-ghost:hover{color:var(--text);border-color:var(--text-dim);opacity:1}.card{background:var(--panel);border:1px solid var(--border);border-radius:14px;padding:18px 20px}.ticket-row{border:1px solid var(--border);background:var(--panel);color:var(--text);border-radius:14px;align-items:center;gap:14px;padding:16px 20px;transition:border-color .15s;display:flex}.ticket-row:hover{border-color:var(--accent)}.ticket-subject{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;font-weight:600;overflow:hidden}.badge{white-space:nowrap;border-radius:999px;padding:3px 10px;font-size:12px;font-weight:600}.badge-open{color:var(--amber);background:#fbbf241f}.badge-answered{color:var(--accent);background:#7186ef24}.badge-resolved{color:var(--green);background:#34d3991f}.msg{flex-direction:column;gap:6px;max-width:85%;display:flex}.msg-user{align-self:flex-end;align-items:flex-end}.msg-agent{align-self:flex-start;align-items:flex-start}.msg-bubble{white-space:pre-wrap;word-break:break-word;border-radius:16px;padding:12px 16px}.msg-user .msg-bubble{background:var(--grad);color:#fff;border-bottom-right-radius:4px}.msg-agent .msg-bubble{background:var(--panel-2);border:1px solid var(--border);border-bottom-left-radius:4px}.msg-meta{color:var(--text-dim);padding:0 4px;font-size:12px}.page-title{flex-wrap:wrap;align-items:center;gap:12px;margin:28px 0 18px;font-size:22px;font-weight:700;display:flex}.muted{color:var(--text-dim)}.stack{flex-direction:column;gap:12px;display:flex}.spinner{border:2px solid #ffffff59;border-top-color:#fff;border-radius:50%;width:14px;height:14px;animation:.7s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.file-chip{background:var(--panel-2);border:1px solid var(--border);border-radius:999px;align-items:center;gap:8px;max-width:100%;padding:6px 8px 6px 12px;font-size:13px;display:inline-flex}.file-chip-name{text-overflow:ellipsis;white-space:nowrap;max-width:220px;overflow:hidden}.file-chip-x{color:var(--text-dim);background:0 0;border:none;border-radius:999px;padding:2px 6px;font-size:16px;line-height:1}.file-chip-x:hover{color:var(--text);background:var(--border)}.error-note{color:#fda4af;background:#fb718514;border:1px solid #fb718566;border-radius:10px;padding:10px 14px;font-size:14px}@media (max-width:600px){.header-email{display:none}.msg{max-width:95%}}